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Meet The Family.

Our Group:

We are one big family but we all have our unique roles to play in bringing you, the customer, the best quality service possible.

 

Boiler Care Team is our boiler servicing & maintenance division, BeSure Group is the ‘parent’ company and also the boiler installation department.

 

Boiler Care Team is part of the BeSure Group. Think of us as the perfect blend between a big national company and a man-in-a-van. We can offer you the advice and support of the big players while being as competitive as your white van man.

Testimonials

What they say

We’re humbled to be working with such a great variety of customers across the UK who say lovely things about us.

Vision. Mission. Promise

Our Mission

To make boiler buying simple and transparent for the consumer eradicating the need for archaic sales tactics.

Our Vision

To bring the boiler industry into the digital age and making boiler buying a simple, safe, online solution.

Our Promise

Our promise is to deliver the best service and products we can at a fair price.

famly

Boiler Buying Simplified

Our desire is to help people who were dissatisfied with the unreliable ‘white van man’ and expensive nationwide businesses who seem to make the prices up. We will always put the customers’ needs first and we are quickly gaining a great reputation for honesty, quality and customer service.

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Our Values

What makes us… better!

We aim to provide high-quality products for the best price possible for every customer who contacts us. Heating your home shouldn’t be an expense that needs a second mortgage, it should be a necessity in every home and our aim is to educate people in what’s best for their home for the budget they can afford.

Quality Services

Our aim is to provide the best service possible at all times. This means constantly tweaking our platform, data and prices to make sure we always deliver.

Customer Satisfaction

We are about you… the customer. We’re not here for a fast sale we want to guide you on a journey that hopefully will result in you recommending us.

Planning & Innovation

We are industry leading with our Quoto® platform. This platform used to quote our customers has never been used before, which is something we’re super proud of but we want to remain at the forefront of technology so we regularly evaluate how we can improve and make things better and easier.

Excellent Staff

All of our staff are trained to the highest standards. From the people in the office to the Gas Safe Registered installers, we maintain a high standard to ensure we always are delivering quality and service for all our customers.

Real Testimonials

Don’t just take our word for it. Our customers are our biggest supporters.

“BeSure Group were service from initial contact to boiler going in and the customer service was second to none. Natalia was with us every step of the way and if we had any questions she got back to me right away…”

Mable C

“Wow! Couldn’t believe the price to be honest we I got my quote. I’d had similar quotes and BeSure Group price matched a local plumber who came in pretty reasonable. Excellent level of service. Happy Customer”

Patrick N

Ready To Be Wowed?

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